Privacy Policy

Privacy Policy – Annabel & Rose

This Privacy Policy describes how Annabel & Rose ("the Site", "we", "our", or "us") collects, uses, and shares your personal information when you visit annabelandrose.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services").

In this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services — whether you are a customer, website visitor, or any other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
When updates occur, we will post the revised policy on this page, update the “Last Updated” date, and take any additional steps required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect information as described below. The type of data we collect and how we use it depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to:

  • Communicate with you

  • Provide and improve our Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect or defend our rights, the Services, and our customers

What Personal Information Do We Collect?

Information You Provide Directly

This may include:

  • Contact information – such as your name, address, phone number, and email address.

  • Order details – including billing/shipping address, payment confirmation, email, and phone number.

  • Account information – such as your username, password, and related details.

  • Customer support information – such as messages or inquiries when you contact us.

Some features may require you to provide personal information. You may choose not to, but this may limit your access to certain Services or features.

Information Collected Automatically

We may automatically collect certain data about your interactions with the Site (“Usage Data”) using cookies, pixels, and similar technologies.
This may include:

  • Device and browser details

  • IP address and network connection information

  • How you interact with the Site and Services

Information Received from Third Parties

We may receive personal information from third-party sources, such as:

  • Shopify, which powers our online store and processes orders securely

  • Payment processors (e.g., Shopify Payments, credit/debit card providers) for payment confirmation and transaction management

All third parties are required to handle this information in compliance with applicable data protection laws.

How We Use Your Personal Information

We use your personal information to:

  • Deliver products and services – process and fulfill orders, manage shipping, returns, and exchanges

  • Communicate with you – send updates, confirmations, and responses to your inquiries

  • For marketing and advertising – send promotional emails and display relevant ads

  • Ensure security and prevent fraud – detect and prevent unauthorized or illegal activity

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

Cookies

Like many websites, we use cookies to enhance your browsing experience.
You can learn more about cookies used in connection with Shopify-hosted stores here:
🔗 Shopify Cookies Policy

How We Share Your Personal Information

We may share your information with trusted third parties for business, operational, or legal purposes, such as:

  • Service providers (e.g., IT, shipping, marketing, analytics, customer support)

  • Payment processors for secure transaction handling

  • Our marketing partners for promotional campaigns

  • Affiliates within our business group, where applicable

We never sell your personal information.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services.
We are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any external sites you visit.

Your Rights: Access, Deletion, and Correction

Depending on your location, you may have the right to:

  • Access personal data we hold about you

  • Request deletion of your personal data

  • Request correction of inaccurate or incomplete data

If you wish to exercise any of these rights, please contact us using the information below.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, you can contact us at:

📧 support@annabelandrose.com

We appreciate your trust and are committed to protecting your privacy — because at Annabel & Rose, grace begins with care. 🤍